WhatsApp Message Previews
Preview the WhatsApp message templates Kinibook sends to your clients for bookings, reminders, confirmations, and cancellations.
Messages Sent to Your Clients
Clients receive three types of notifications on WhatsApp, formatted professionally with your branding:
Hi John,
Your appointment with Spa Center is confirmed!
Staff: Therapist Sarah
Time: Wednesday, 24 June 2026 at 2:00 PM
Ref: REF-8B2A91C2
If you have questions, please tap below to message us.
Hi John,
Your appointment with Spa Center has been rescheduled.
New Time: Wednesday, 24 June 2026 at 4:30 PM
Tap below to view or manage your booking portal.
Hi John,
Your appointment with Spa Center on Wednesday, 24 June 2026 at 2:00 PM has been cancelled.
We hope to see you again. Tap below to schedule a new slot.
Messages Sent to You (Business Owner)
You receive immediate alerts to manage incoming scheduling actions without opening your dashboard:
New Appointment Received!
Client: John
Time: Wednesday, 24 June 2026 at 2:00 PM
Staff: Therapist Sarah
Service: Aroma Oil Massage
Tap below to message the client directly on WhatsApp.
Prepaid Balance Alert
Your Kinibook prepaid credit balance is running low (below RM3.00).
To prevent your booking portal from pausing, please click below to top up.
Still have questions?
Can't find what you need? Ask our support team directly.