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Updates

June 2026

💳

HitPay Payment Integration

New

Accept online payments, not just bookings. HitPay — Malaysia's trusted payment gateway — is now integrated, so your customers can pay deposits or full amounts directly when they book. No more chasing payments or manual invoicing.

Supported payment methods: FPX, cards, GrabPay, and more.

Connect HitPay in your business settings and start collecting payments today.

💰

Pricing Plans

New

From free to full power. Kinibook is now on a tiered pricing plan. Start free with essential booking features, and upgrade as your business grows. Every plan includes WhatsApp notifications, your custom booking link, and the full admin dashboard.

  • Free plan: Full-featured with a monthly booking quota.
  • Paid plans: Unlimited bookings, priority support, and advanced features.

No credit card required to start. Upgrade anytime.

🤖

WhatsApp Bot Command Center

New

Your customers aren't just on WhatsApp — now you can be too. The new Kinibook WhatsApp bot lets you check bookings, manage credits, and respond to customers — all without opening the app.

Try these commands:

  • help — see what the bot can do
  • booking — check your upcoming bookings
  • topup — add credits on the go

Reply faster. Serve better. All from WhatsApp.

Other Improvements

  • ✓Reschedule bookings — customers can reschedule their appointments (limited to once per booking).
  • ✓Mobile responsive fixes — improved toolbar, staff/places, customer modals, pricing cards, and iOS signup experience.
  • ✓Help center revamp — restructured with search, section grouping, and a step-by-step setup guide.
  • ✓Customer comments — collect and review customer feedback directly through the booking flow.
  • ✓Multi-date & event support — flexible date range selection, overnight and daily event distinction.
  • ✓Performance & testing — comprehensive E2E tests with Playwright, performance improvements for customer history.